Shipping policy
Shipping Policy
Here’s everything you need to know about our shipping process:
1. Processing Time:
Orders are processed within 1-2 business days. We strive to get your items to you as quickly as possible, so please allow a bit of extra time during peak seasons.
2. Production time & Shipping Methods:
Production Time
3-5 Days
We offer a variety of shipping options to suit your needs:
- Standard Shipping: 2-3 weeks business days
- Express Shipping: 1-4 business days
Shipping rates are calculated at checkout based on your location and the shipping method selected.
3. Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order’s progress online.
4. Delivery Issues:
If you encounter any issues with your delivery, such as missing or damaged items, please contact us at contact@sicktoes.com within 7 days of receipt. We’ll work to resolve the issue promptly.
5. Address Accuracy:
Please ensure your shipping address is correct before completing your order. We are not responsible for lost or delayed packages due to incorrect address details.
6. Returns & Exchanges:
For information on returns and exchanges, please refer to our Returns Policy.
Thank you for choosing us! If you have any questions, feel free to reach out. Happy shopping! 🚚✨