Size replacement requests that differ by more or less than 2 sizes from the original size ordered will be considered as a customer-input error and will not be eligible for replacement. 

• To reduce the risk of sizing issues, we have provided sizing charts on our Product Details pages.

• In order for a free replacement to be processed, you must provide the following information: the reason the product didn't fit (i.e. too small, too big, too narrow), the new size requested.

• Modification and cancellation are possible before the order is in production.

• Credit or replacement is offered on damaged or incorrect items within 30 days after delivery to the customer and 60 days after the order has been placed for undelivered items.