SHIPPING POLICY

Here’s everything you need to know about our shipping process:

1. Processing Time:


Orders are processed within 1-2 business days. We strive to get your items to you as quickly as possible, so please allow a bit of extra time during peak seasons.

2. Production time & Shipping Methods:

Production Time
5-7 Days

Total Delivery Time (Standard Shipping)
2-3 Weeks

We offer a variety of shipping options to suit your needs:
- Standard Shipping: 2-3 weeks business days 
- Express Shipping: 1-4 business days

Shipping rates are calculated at checkout based on your location and the shipping method selected.

3. Order Tracking:  


Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order’s progress online.

4. Delivery Issues:


If you encounter any issues with your delivery, such as missing or damaged items, please contact us at contact@sicktoes.com within 7 days of receipt. We’ll work to resolve the issue promptly.

5. Address Accuracy:


Please ensure your shipping address is correct before completing your order. We are not responsible for lost or delayed packages due to incorrect address details.

6. Returns & Exchanges:


For information on returns and exchanges, please refer to our Returns Policy.

Thank you for choosing us! If you have any questions, feel free to reach out. Happy shopping! 🚚✨

WELCOME TO SICK TOES – WHERE EVERY STEP TELLS A STORY.

THE FOUNDER

ALEJANDRO BENITEZ

Meet the Person behind our Kicks!

Alejandro is a Lighting and Compositing artist at Walt Disney Animations who’s now bringing his creative magic to shoes. From the early days of his career, Alejandro demonstrated a profound understanding of visual storytelling. His journey began with a passion for animation and film, leading him to work on various high-profile projects across the industry. His early work established him in major studios. Inspired by his love for unique and special designs, he decided to merge animation and footwear, creating an extraordinary collection.

Alejandro and his team’s dream is to bring his passion for visual art into the footwear - Every step is a story telling!

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